Privacy Policy

Super Culture is committed to protecting your privacy and handling your personal data in a transparent, fair, and secure way.

For legal purposes, Super Culture operates under the registered charity and company Theatre Orchard Projects Ltd, which is registered with the Charity Commission and Companies House. We are publicly known as Super Culture and use this name in our communications and activities.

Company Details:

Super Culture (operating as Theatre Orchard Projects Ltd)
Email: admin@superculture.org.uk
Website: https://superculture.org.uk

What information we collect

We may collect personal information when you:

  • Sign up to hear from us
  • Register for events, activities, or opportunities
  • Take part in projects, workshops, or consultations
  • Contact us directly

This may include:

  • Name
  • Email address
  • Phone number
  • Organisation or role
  • Areas of interest or preferences
  • Information you choose to share when participating in our work. This may include access information and information about who you are.

We aim to collect only the information we need.

Sometimes we ask you to provide sensitive information, for example when you book for certain events or participate in some activities, or when you apply for a job. As with all the personal information we hold, sensitive information is held securely and restricted to those who need to use it. We will delete sensitive information when we no longer need it

How we use your information

We use your personal data to:

  • Share information about relevant opportunities, events, and activities
  • Manage bookings, registrations, and participation
  • Communicate with artists, participants, audiences, and partners
  • Deliver and evaluate our programmes
  • Meet our legal, funding, and reporting obligations

We will only use your data for purposes that are relevant to Super Culture and that you would reasonably expect.

Legal basis for processing:

Under UK GDPR, we rely on one or more of the following lawful bases:

  • Consent – where you have actively opted in to hear from us
  • Legitimate interest – to run our organisation and communicate appropriately
  • Contract – where data is needed to deliver an event or activity
  • Legal obligation – where required by law or funders

You can withdraw consent at any time.

How we store and protect your data:

Your information is stored securely in password-protected digital files and systems. Access is limited to authorised members of the Super Culture team.

We take reasonable steps to protect personal data from loss, misuse, unauthorised access, or disclosure.

Sharing your information

We do not sell your data or share it with third parties for marketing purposes.

We may share limited information:

  • With trusted partners or suppliers where necessary to deliver an event or activity you are involved in
  • In anonymised or aggregated form for reporting, evaluation, or funding purposes
  • Where required by law

Any sharing is done carefully and only when necessary.

How long we keep your data

We keep personal data only for as long as it is needed for the purpose it was collected, or as required by legal, funding, or reporting obligations.

You can ask us to delete your data at any time, unless we are required to keep it for legal reasons.

Your rights:

You have the right to:

  • Ask what personal data we hold about you
  • Request corrections to inaccurate or incomplete data
  • Withdraw consent or opt out of communications
  • Request deletion of your data
  • Raise a concern about how your data is used

To exercise these rights, please contact us on admin@superculture.org.uk

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

Cookies and website use:

Our website may use cookies or basic analytics to understand how visitors use the site and to improve our content. Where required, you will be given choices about cookie use.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in our work or legal requirements. The most recent version will always be available on our website.